What We Do
We create eCommerce magic behind the largest Swiss department store, Manor.
Our Zagreb team is part of an international, highly focused IT department that delivers seamless Omnichannel experience for customers.
Want to join global leaders in eCommerce tech?
E-Commerce Services
Developers, product owners and application managers are in charge of designing and implementing user-defined stories. We develop e-commerce solutions using the latest technology on all layers.
Data + Analytics Services
Data-driven decision making.
Our analysts are behind Manor’s data platform enabling the company to make informed data-backed decisions. Crunching massive data inputs generated through retail business is essential for predicting and making quality choices.
Integration Services
Technology integrations
Integration of new technologies is essential for continuous growth. We stay at the forefront of technology, with modern tools and different interfacing philosophies, from traditional SFTP to Azure APIs. Middleware interface engineers work relentlessly to implement modern and coherent integrations for Manor.
EDI
Simple and secure exchange of structured data
As a key component of our supply chain management team, the EDI department ensures seamless communication and data exchange between our company and external suppliers by using various EDI standards and protocols. The department takes an active role in regular patch, release, and maintenance work, independently troubleshooting and solving EDI-related problems as they arise.
ERP
Scaling services with cloud orientation
The ERP department plays a critical role in ensuring our core systems’ proper operation and support. As an interface between IT and the business, our ERP team is responsible for monitoring and maintaining the continuous operation of the application, as well as troubleshooting any issues that may arise.
Service desk
Supporting users across systems and services
The IT Service Desk team at Manor plays a vital role in providing technical support to customers and internal users for the organization’s software-based systems. The team is responsible for resolving IT-related issues, managing service requests, and handling change requests.
Merchandising Operations
Turning data into the right product, at the right place, at the right time
The Merchandising Operations team supports the planning, coordination, and execution of Manor’s assortment strategy. By working closely with business and IT, the team ensures that product data, pricing, promotions, and availability are accurately managed across systems, enabling smooth operations and a consistent customer experience.
HR Administration
Supporting people through reliable processes
Ensuring that core HR processes run smoothly and accurately across the organization, HR Administration supports employee data management, contract administration, and HR system operations. Acting as a trusted partner to both employees and managers, the team provides stability, compliance, and operational excellence.
Customer Care
Supporting customers beyond the purchase
Delivering a positive customer experience across all channels, Customer Care handles inquiries, orders, returns, and issue resolution. Through timely and professional support, the team not only assists customers but also feeds valuable insights back into the business to continuously improve services and processes.
Digital
Connecting customers, data, and communication
Focused on strengthening Manor’s digital presence and customer relationships, Digital brings together CRM, market research, and community management. By analyzing customer behavior and driving meaningful engagement, the team supports targeted communication strategies that help Manor better understand and connect with its audience.