ERP Application Manager – EDI Specialist

60% Office / 40% Remote, Croatia

YOUR TASKS/JOB DESCRIPTION

Ensuring the operation, maintenance, and continuous development of the application in accordance with operational requirements.

Current area of focus: Master data, pricing, and orders integrated through IT processes, specifically in the EDI (Electronic Data Interchange) domain.

Main Responsibilities:

  • Overseeing the ongoing application operations and ensuring system stability.
  • Informing application users about disruptions, system messages, and planned downtimes.
  • Analyzing and resolving application-related incidents and errors.
  • Advising and supporting users in application handling and process execution.
  • Preparing or assisting in the creation of change requests (issues, CRs) in coordination with the development team.
  • Planning, coordinating, and executing testing for bug fixes, change requests, and application releases.
  • Creating, updating, maintaining, and managing documentation such as operating manuals.
  • Ensuring that users have the necessary knowledge to effectively operate the system.

YOUR PROFILE/REQUIREMENTS

  • Expertise in EDI (Electronic Data Interchange), particularly in the retail sector.
  • Familiar with key EDI message types for data exchange between a customer and their supplier, such as purchase orders, delivery notes, and invoices.
  • Experience in defining EDI guidelines and can interpret predefined message structures.
  • Solid knowledge of business operations, particularly in retail, ERP, and logistics processes.
  • Strong communication and teamwork skills.
  • Problem-solving mindset and structured working methodology.
  • Independent and responsible approach to work.

WHAT WE OFFER:

• Friendly and pleasant working atmosphere.
• Flexible working hours and remote work.
• Motivating, above-average pay.
• Possibility of advancement, in accordance with the performance.
• Working in an international environment.
• Support for further education and training.
• Holiday up to 30 days and free days for certain private occasions.
• Paid public transport costs.

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